We presented our research findings and key ideas to the stakeholders at the outset of the project, using data-backed analysis to persuade them. This effective communication allowed us to move forward with confidence and ultimately achieve success.
Our team developed a strong marketing strategy by paying attention to high-engagement posts that resonated with our target audience's interests. The strategy focused on creating evergreen content through targeted topics and challenges that aligned with CicLAvia's community-driven mission.
The CicLAvia team was fully invested in our goals from the start and acted as dedicated advocates throughout the process. The SouthLA event was a resounding success, with an abundance of support and overwhelmingly positive feedback on our final deliverables.
With our concepts fleshed out, our team set up at the CicLAvia South LA event to test the Stories Station and the prompts and challenges we had chosen. We were stationed at the Watts Hub and collected content from attendees as they passed by.
Between October 4 and November 7th, we interviewed three subject matter experts with a focus on marketing for CicLAvia. We gained various insights on our strategy and noticed an important pattern: each call became high energy and had positive expectations for our content deliverables.
Through our time collaborating with CicLAvia, our team was confident in the final deliverables due to our constant communication with stakeholders. The CicLAvia team built the Stories Station specifically for our content strategy, which contributed to the success of the event and the excitement of the participants.
After conducting surveys at the Heart of LA event, we learned that physical marketing ranked lowest for how people discovered the event. Most attendees we interviewed heard about the event through social media or word of mouth from friends and family.
Through the survey we conducted, we discovered two key insights about the target audience. Prior to attending, people had the misconception that the event was only for cyclists, but after participating, they realized that it was actually an inclusive, community-driven event.
Our team's research methodology began with setting clear goals. Inspired by the brief, we kept in mind that CicLAvia wanted our solution to deliver measurable results. To focus our research and design iterations, we identified three specific desired outcomes that we aimed to achieve.
From the start, we were informed that the solution should be focused on community change. Despite facing certain constraints, our team was enthusiastic about getting started and making a positive impact on CicLAvia's community-driven mission.
Problem: How can we capture and share the culture and community of CicLAvia events?
Insight: Offer opportunities for entertainment and fun, engage the community to highlight their stories, and use stations to attract attendees.
Solution: We propose a marketing strategy that encourages the sharing of user-generated content by CicLAvia and its followers.
Researcher – Analyzed opportunities for marketing and gained insights to audience communication preferences.
Strategist – Identified approaches to CicLAvia's marketing strategy based on data gathered from attendees.
Content Creator – Filmed at CicLAvia events to generate clips for digital marketing content.
Designer – Created digital and physical deliverables for the project, including editing marketing video materials.
CicLAvia's marketing strategy showcases the diverse communities of Los Angeles through various forms of evergreen content. CicLAvia inspires passion in attendees through interactive content challenges and prompts, turning them into enthusiastic supporters of the events.
We observed that the current social media strategy tends to focus on photos of cyclists and does not include many videos on the main account page. However, content tagged with #CicLAvia on TikTok has over 457,000 views, even though there is no official organization account.
To facilitate the collection of content while on the move, CicLAvia Stories can utilize a mobile transportation unit that offers rides to individuals in exchange for sharing their stories.
Collaboration in social media has been successful for many organizations. The strategy for ambassadors explores micro and macro social media influencers in Los Angeles.
Content captured at the events can be used in physical marketing materials such as pole banners and mailers. The materials connect with the local communities.
Fun challenges and prompts are easy to capture. These content pieces are fun for attendees to take part in.
Sit down talks and street interviews with attendees to learn more about the community members in the neighborhood.
“Some stories we’d be interested in hearing are about discovery, feelings, unexpected experiences, and chance relationships made at CicLAvia.”
“Dig into what is most practical. It can be something super simple that you try for a year and really analyze. Thinking about it as a learning experience is just as important as making another deliverable.”
“After twelve years I think that CicLAvia is too improvisational, I don’t feel like we’re as intentional at understanding metrics to see whats really paying off.”
Gaining over 2.5 million followers in just over a year, the host interviews kids to share their unique perspectives.
Booth started in Grand Central Station that encourages people to connect and share personal stories.
Getty Museum asks users to recreate works of art from home during the pandemic.
Apple commissions its users content filmed with their phones to market online and print media.
Some see CicLAvia as "out-of-towners". This misunderstanding is because they have yet to experience CicLAvia.
Few people are taking advantage of bringing pets. This man doesn't come to event alone, he brings his wonderful pet.
With 383k #ciclavia and 258k #ciclavia2022 TikTok views, there’s great opportunity for engaging in short form storytelling.
Some Angelenos perceive CicLAvia as "out-of-towners". This misunderstanding may be because they haven't yet experienced it or don’t realize CicLAvia’s values in community.
Identify assumptions of the general population, what they think of CicLAvia at the local level and within each different community.
Measure awareness among people and businesses who could benefit or enjoy active mobility centered events.
CicLAvia, the industry partner for the IxD program's community development initiatives, assigned various projects to our cohort based on specific initiatives. Our team, Mini Data, was given the Marketing initiative with the goal of identifying and creating opportunities with outreach materials to help communities deepen their involvement with CicLAvia and its events.